Hire terms, delivery & collection

Minimum hire is one week for self-propelled machines and one day for low-level access. Hire runs from the day of delivery to the day we collect, inclusive.

Weekly rates are charged on a 5-day working week. Weekend use is included at no extra charge unless the machine is worked on site over the weekend, in which case standard 7-day rates apply.

Long-term and multi-machine rates are quoted on request.

We deliver from our Plymouth depot across Devon and Cornwall, and further afield by arrangement. Transport is charged each way at the rate quoted.

Please give a minimum of 24 hours notice for delivery and for off-hire. The hire continues until we receive your off-hire request; a reference number is issued and the machine collected within two working days.

Site access, ground conditions and a safe unloading area are the hirer’s responsibility. Our drivers will not unload where it is unsafe to do so.

Every delivery includes a machine familiarisation for your operator, covering controls, emergency lowering and daily checks. Familiarisation is not training.

Operators must hold a valid IPAF PAL card for the machine category. We can check cards at delivery and can arrange IPAF training through LTC Training Services before hire starts.

The hirer is responsible for the machine from delivery to collection, including loss, theft and damage however caused. Hired-in plant insurance must be in place, or you can take our damage waiver at the rate quoted.

Machines are inspected on return. Damage beyond fair wear and tear, missing parts and excessive cleaning are charged at cost.

Diesel machines are delivered full and should be returned full. Fuel used is charged at our current rate plus a refuelling charge.

Electric machines must be charged overnight on a suitable supply. Batteries returned in a deeply discharged state that require replacement are chargeable.

All machines carry a current LOLER thorough examination certificate and are serviced to manufacturer schedules before every hire.

Report any fault immediately on (01752) 480400. Our own engineers aim to attend the same or next working day. Where a fault is not caused by misuse, hire is suspended from the time of report until the machine is back in service.

Orders cancelled with less than 24 hours notice before delivery are subject to the transport charge and one day’s hire.

Account customers: 30 days from invoice date. Non-account customers: payment in full before delivery by card or bank transfer. All prices exclude VAT.