Privacy policy

Who we are

LTC Group87 Ltd is the data controller. The group trades as LTC Specialist Scaffolding, LTC Powered Access, LTC Training Services and LTC Hoists Division. Our registered office is Wixenford Depot, Colesdown Hill, Plymouth, Devon PL9 8AA. We are registered with the Information Commissioner’s Office.

What we collect

• Contact details: name, company, job title, telephone, email and site or delivery addresses
• Training records: date of birth, photograph, National Insurance number and prior qualifications where an awarding body such as CISRS, IPAF or CITB requires them
• Hire and account information: purchase orders, credit references and payment details
• Recruitment information: CVs, right-to-work documents and references
• Website usage: pages visited and device information, collected through cookies described in our Cookie Policy

How we use it

To quote for, deliver and invoice scaffolding, hire, hoist and training services; to register delegates with awarding bodies and issue cards and certificates; to claim CITB grant on your behalf where you ask us to; to meet health, safety and legal obligations including LOLER records and site inductions; to process job applications; and, with your consent, to send course dates, availability and company news.

Our lawful bases are performance of a contract, legal obligation, legitimate interests in running our business, and consent for marketing.

Who we share it with

Awarding and accrediting bodies (CISRS, CITB, IPAF, PASMA, IOSH, NPORS, MHFA England and others) to register achievements; CITB for grant claims; our insurers, accountants and IT providers under contract; and principal contractors where site rules require operative details. We do not sell personal data.

How long we keep it

Training records are kept for the life of the qualification plus six years, as awarding bodies require. Hire, hoist and scaffolding contract records are kept for six years after the contract ends. Unsuccessful job applications are kept for six months. Marketing consents are kept until withdrawn.

Your rights

You can ask for a copy of the personal data we hold, ask us to correct or delete it, object to or restrict its processing, and withdraw consent at any time. Email info@ltcgroup87.co.uk. You can also complain to the ICO at ico.org.uk.

Security

Data is held on access-controlled systems in the UK. Paper training records are stored securely at our training centre. Staff handling personal data receive data protection training.

Changes to this policy

We review this policy annually and when the law or our services change. The date at the top shows the current version.